Frequently Asked Questions
Everything you need to know about our high-performance gear.
How long does shipping take for performance footwear?
Orders are typically processed within 1-2 business days. Standard shipping takes 5-10 business days depending on your location, while express options are available at checkout.
What is your return policy for worn sports gear?
We offer a 30-day return policy for items in original, unworn condition with tags attached. For performance testing, please ensure shoes are only tried on indoors on clean surfaces.
How do I ensure I get the right size?
Most of our performance models run true to size. We recommend checking our detailed Size Guide on each product page, which includes measurements in centimeters for the most accurate fit.
Do you offer international shipping?
Yes, we ship to athletes worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country and package weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. Secure encryption ensures your transaction data is always protected.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your gear's journey in real-time.